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Shipping & Returns

SHIPPING POLICY

Shipping in the United States can take 2 to 5 business days after your order has been accepted by USPS. Please check your tracking number. A tracking number will be emailed to you after your shipping label has been created.

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Sonho Celeste is not responsible for lost or stolen packages after the tracking number has been given. In this situation, the customer is responsible for contacting USPS and filing a claim for their stolen or lost package.

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Returns Policy

If an order is damaged upon delivery, the customer is to send a picture of the damaged items to 

info.sonhoceleste@yahoo.com with the order number within 24 hours of delivery. A replacement will be shipped to you within 2 to 3 business days. Refunds take up to 7 business days.

Clearance Policy

All clearance items are final sale and non-refundable. 

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